How to re-void a voided expense receipt

Cory WardenCore Features, Frequently Asked Questions, General News and Updates, Help Files, Support, Tips and TricksLeave a Comment

Infrequently an expense receipt gets voided and all of the data is not set to zero like it should be. Here is a “hack” or workaround to revoid.

  • Find a good and valid E/R – say E/R # 13 for our example.
  • Make sure you are on the edit line items page where the void link is.
  • Actually click on the void link on the good E/R. Don’t worry, you won’t really void that one.

Once on that page, you will be on the void prep page. The URL will look something like:

For our example, the good URL is # 13. You need to switch that to the one you want to re-void, for example E/R #12. The new URL would look like:

  • Once the void prep page is showing the correct one that you want to re-void, you enter a new message and click the void it button.

Now if you return to E/R #12 it will be completely voided and zeroed out.

As always, please feel free to reach out to your consultant, Technical Support at 719-966-7102, or email if you have any questions, concerns, or suggestions.

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