Please insure your settings are correct for the labels and printers. Some settings below:
Adilas setting, Printer setting
Label Size: 3/4 x 2, Paper size: 30330 Return Address
Label size: 2 x 3/4, Paper size: 30330 Return Address
Label Size: 1 x 2, Paper size: 30330
Label size: 2 x 1, Paper size: 30330
Label size: 2 1/4 x 1 1/4 , Paper size 30334
Label size: 2 1/4 x 1 3/8, Paper size: 30334
Adilas is aware of the issues related to the transition from flash to html5 and are working diligently to resolve this.
We apologize for the inconvenience and will keep you posted as to our progress.
We appreciate your patience during this transition. Please check back on News and Updates for follow ups and developments on this upcoming change in code.
As always, please feel free to reach out to your consultant, technical support at 719-966-7102, or email support@adilas.biz if you have any questions, concerns, or suggestions.